Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, username, social handles, and support communications.
• Account and profile information, such as login credentials, authentication identifiers, and preferences.
• Device, network, and technical information, such as IP address, browser type, device identifiers, operating system, language, crash logs, and diagnostics.
• Usage information, such as pages viewed, session activity, gameplay events, feature interactions, referral URLs, and in-app behavior.
• Transaction information, such as purchases, subscription status, and payment-related metadata. Payment card details are typically processed by third-party payment providers, not stored by us directly.
• User content, such as messages, feedback, survey responses, community posts, images, and other content you submit through the Services.

2. How We Collect Information

We collect information:

• Directly from you when you sign up, contact us, join a waitlist, or use the Services.
• Automatically through cookies, pixels, SDKs, analytics tools, server logs, and similar technologies.
• From third parties such as app stores, authentication providers, analytics vendors, payment processors, social networks, advertising partners, and anti-fraud providers.

3. How We Use Information

We use information to:

• Provide, operate, maintain, improve, and secure the Services.
• Create and manage accounts, profiles, and customer support requests.
• Process purchases, subscriptions, rewards, and related account activity.
• Personalize gameplay, content, recommendations, and communications.
• Measure engagement, monitor performance, and analyze trends.
• Detect bugs, prevent abuse, enforce our policies, and protect users and our business.
• Send updates, marketing, service notices, and playtest invitations where permitted.
• Comply with legal obligations and resolve disputes.

4. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, pixels, software development kits, and similar technologies to remember preferences, authenticate users, analyze traffic, improve performance, and support marketing or attribution activities. Your browser or device settings may let you block or limit some of these technologies, but parts of the Services may not function properly if you do.

5. How We Share Information

We may share information:

• With vendors and service providers that perform services on our behalf, including hosting, analytics, customer support, communications, payments, security, and fraud prevention.
• With platform providers such as Apple, Google, Steam, Discord, or other app, gaming, and community platforms when needed to operate the Services.
• With advertising, measurement, or attribution partners where applicable and permitted.
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction.
• To comply with law, protect safety, investigate fraud or abuse, or enforce our rights.
• With your consent or at your direction.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs. Retention periods may vary depending on the type of data and the context in which it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No security system is perfect, and we cannot guarantee the absolute security of information transmitted to or through the Services.

8. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access, correct, update, or delete certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information.
• Opt out of certain marketing communications.

You may also be able to manage permissions through your browser, mobile device, or app store settings. We may need to verify your identity before fulfilling certain requests.

9. Children’s Privacy

The Services are not directed to children under 13, or under the minimum age required by applicable law in your jurisdiction, unless a particular service states otherwise. If you believe a child has provided personal information to us in violation of applicable law, contact us and we will take appropriate steps to investigate and address the issue.

10. International Data Transfers

We may process and store information in the United States and other countries where we or our service providers operate. Data protection laws in those countries may differ from the laws where you live.

11. Third-Party Services

The Services may link to or integrate with third-party services. We are not responsible for the privacy practices of third parties, and their services are governed by their own terms and privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Services or by other appropriate means. Your continued use of the Services after an updated Privacy Policy becomes effective means the updated policy applies to your use, to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, you can contact us at privacy@foldablegaming.com.